Located in Michigan's Upper Peninsula, Iron County Medical Care Facility (ICMCF)
is a 200-bed skilled and basic care long-term living facility. It has been operating
for over 30 years and currently acts as the largest and most comprehensive long-term
care facility in the U.P. With 300 employees ICMCF serves between 250 and 300 residents
within a year. We talked a little bit with Stacy Donati, Director of Security for
ICMCF about why she came to IDville.
"We were using a very simple ID program that didn't allow us to personalize or input
our information into a database for our badges," said Donati. Their search for a
new system began with the internet and paging through various business supply catalogs.
It wasn't until they received an IDville flyer that they further explored IDville's
website and put in a call to the customer service department.
"I remember when Ms. Donati called," said IDville representative David Ditmar. "I
asked her questions to identify the number of cards she was looking to print and
the amount of security her badges would require. It was important to her that she
didn't get all of the extras with her system that she didn't need."
Donati was not in need of a new digital camera or backdrop; these accessories are
a great feature included with all of IDville's systems. "We like to think that our
systems come with everything the customer needs to get started right out of the
box," said Ditmar. In this case, Donati did not want to pay for those accessories
that she didn't need. "We worked with her," Ditmar recalls, "and offered her one
of our most popular systems without the camera and backdrop at a lower price."
"We researched many companies and found IDville to be exactly what we needed without
all of the extras that would prove to be more than what we wanted or needed," Donati
said. After reviewing sample cards, ICMCF purchased the Single-Sided Streamline
Since they've purchased the system, ICMCF has printed ID badges for all of their
employees. Their volunteers also have their own name badges. Donati integrated the
IDs with the time clock system that non-salary employees utilize. "Non-salary staff
has a barcode on their badges and uses it to punch in and out of work. It was very
easy to personalize the design and layout of the cards to suit our needs with the
very simple ID Maker Pro software."
Using the ID badges in a medical facility where residents and their loved ones can
feel secure knowing who is giving them the care they need is very important. The
badges include an employee photo and a clear title description so that upon a glance
a passerby is confident that the person is allowed access to the facility and its
residents. Lanyards are used to display ICMCF's badges and make for the best visibility
of all of the ID accessories.
After all is said and done, Donati can confidently say that she is "very happy with
the product, the printer, software and support." It has made Iron County Medical
Care a safer, more secure place for its residents, staff and visitors.