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A brand ecosystem can be a good or a bad thing based on one very important factor: Are you stuck?
Unlike Apple’s ecosystem that requires you to buy their products and accessories in order for them to work, the IDville ecosystem is built with a focus of giving the power to you. Most people end up staying because, well, we’re built different. And it boils down to 3 differences:
Think of the best customer experience you have ever had. Why did you love it so much? What would it take to be even better? Whatever that is, that’s what our goal is. Business is about solving a problem and providing a service. The customer comes first. I bet that company you feel so fondly of put you first and did everything they could to make you happy. Our goal is to be your best customer experience EVER. Here’s how we intent to break the record.