Simple. Reliable. Supported for Life.
At IDville, we have a passion for our mission and a firm commitment to providing our customers with the best solutions and service. Our mission is to make people and organizations safer through identification solutions.
With IDville, you get more than a printer, you get a partner!
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- Prints full-color 300 x 600 dpi ID cards up to 280 cards per hour.
- Security Features: UV overlays enhance the safety of your cards.
- Standard 4 year manufacturer warranty included with extended warranty options.
- FREE and FULL lifetime technical support and training are included.
I was very impressed with the customer service person who was able to help me find exactly what I was looking for to purchase. Plus, the delivery time was amazing!
Easy online ordering. Excellent customer service for recent service of equipment
Painless ordering, and super fast delivery! I am waiting for the printer to be installed. However, the updated printer model that I purchased is replacing an old IDville printer so I have high expectations for the new printer.
Customer service rep was knowledgeable and helped solve our issue. Our order for blank cards came in two day.
Customer service was excellent. We don't order a lot of stuff but customer service had our info available to make ordering super easy.
We are here to help!
Have a question? Check out the most common questions our customers ask. Still have questions, please reach out, we are here for you!
Where does IDville ship to?
Yes, we ship to all 50 US States, Canada, US Territories, and Military Bases.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However, creating an account allows you to store your shipping information and see your order history.
What are my payment options?
Credit Card: IDville accepts all major credit cards
Check: You can mail a check or money order made payable to IDville to: 4345 44th St SE STE A, Grand Rapids, MI 49512 (Please reference your order/invoice number)
Net15 Terms: Subject to a credit approval process, a verified purchase order is required.
How long will it take to get my order?
In stock orders placed before 3:00 pm ship the same day. You will receive tracking information as soon as your order ships.
Custom orders vary based on the product and its production time, plus shipping time. You can always contact our team for details at 1-866-438-4553 or service@idville.com
What is your return policy?
Returns with an RMA will be accepted within 30 days of the invoice date and are subject to a restocking fee. For details, check out our 30-day guarantee.
Where do I find my IDMaker 3.0 Registration Key?
You can visit the software support page and fill out a request form or email support@idville.com. Our team will respond within 24 hours.























