Shipping & Payment
Three Ways to Order:
For faster service, please include your priority code on all orders. It is located on the back of your catalog.
Online:IDville.comPhone: 1-866-438-4553
Mail: IDville, 4345 44th St SE STE A, Grand Rapids, MI 49512
Payment Methods:
Credit Card: We accept all major credit cards - VISA, Master Card, American Express, and Discover Card.
Purchase Orders: Pre-approved accounts or satisfactory D&B rated firms, schools, and government agencies only. Digital or hardcopy of the PO is required. Contact us directly for approval 1-866-438-4553.
Check or Money Orders: Make check payable in U.S. Dollars to IDville. Mail completed order form and payment to: IDville, 4345 44th St SE STE A, Grand Rapids, MI 49512
Tax ID:
IDville's tax ID number is: 88-2842275
Shipping Information:
FREE tracking information! Supply us with your email address when you place your order and we will send you a copy of your invoice along with the tracking information specifically for your shipment.
Rush shipping is available upon request. Additional shipping charges will apply to all rush orders. Charges for shipments outside the continental USA are subject to a surcharge. Shipping charge total will be calculated at the time the order is placed. Please call customer service at 1-866-438-4553 if you need your order rushed.
Delivery Times:
All of our in-stock items ship the same day you order if your order is placed by 2 p.m. EST. Delivery to the 48 contiguous states takes 2-5 business days. Delivery to Hawaii, Alaska and Puerto Rico takes 5-7 business days. We will not deliver to a Post Office box.
IDville is not liable for packages returned without prior authorization or packages that have shipped to an invalid address. Packages returned for these reasons will be held for 14 days. Any packages left unclaimed, will either be recycled, salvaged, or discarded accordingly. Monetary compensation for these packages will not be provided.
