The IDville Advantage
Why Buy IDville?
Unmatched Customer ServiceOur customer service and technical support are unmatched. We endeavor to answer every call in 15 seconds or less - a real person, no recording. Call us toll-free 1-866-438-4553. Upon becoming a customer with IDville, you’ll be matched with a dedicated account representative to assist you with questions, suggestions, and special offers. Our goal is 100% customer satisfaction and we go to great lengths to make that happen.
"I wanted to let you know how great it is to work with our System Specialist. He’s knowledgeable, honest, and personable – I look forward to ordering IDville products because it is always a pleasant experience. In short, he is truly an asset to your team."
- Jen Kwiatkowski, Dresher, PA
"Every phone contact was excellent. A live customer service representative answered the phone - no recording, and the individuals were always courteous and knowledgeable. Thanks for your services."
- Jenny Wood, Goldsboro, NC
FREE & FULL Lifetime ID Maker SupportJust as importantly, we stand behind you...always! IDville offers lifetime support on its ID Maker software and systems. You won't find this service anywhere else in the industry; and you definitely will not find it for FREE. Should you ever experience an issue with your ID Maker system, simply call and reach one of our own technical report staff, or your personal account manager. No recordings, no manufacturer redirects, and no hidden charges. Just great service. In fact, it’s so important to us that you never experience an interruption in your ability to print IDs, that we offer a proprietary Printer Hot Swap program. Should you experience a problem with your ID Maker printer system, simply give us a call – we’ll get a replacement printer overnighted to you, and send you a shipping label to get your printer to us asap to begin repairs. We’ll work with you each step of the way to make sure you can keep doing your job.
"IDville continues to meet and exceed my expectations! It has become a great resource for my badging process."
- Todd Dickson, Quiksilver
Easy Ordering & ReorderingAt IDville, we try to make your ID-related purchases as stress-free as possible every time you purchase. That is why we encourage you to create an account for easy reordering and also why we sell all of our systems with everything you need to get started - one complete package!
"Our experiences with IDville have been terrific so far. Ease of ordering supplies, ease of using the software and the equipment and the outstanding technical support has made it so easy for me to make ID cards for our students."
- Bruce Hester, Northeast Middle School
All of Our Systems Come with the Best ID SoftwareWith IDville's simple and flexible ID Maker software, you can create exactly the ID cards you want - color, logo, photo and type - so quickly and easily you'll be amazed.
"The major factors in our picking IDville were the low price and the lack of restraints in the ID Maker PRO software. Other companies will allow you only the bare minimum for ID printing unless you pay extra license fees. With ID Maker PRO we can use dynamic graphics, easily import and export our databases and switch between student and staff ID card templates quickly."
- Nick Williams, Cameo Studios